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Troubleshooting

Troubleshooting

Solve common problems with login, email, bookings, and account access.

7 guides
Reviewed regularly

In this topic

Login & email3 guides
Booking & access2 guides
Settings symptoms2 guides

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Can't receive OTP / login code
Troubleshoot missing sign-in or verification codes sent by email.
Booking unavailable / no time slots
Why the public page or Calendar shows no bookable times — and how to fix it.
Email not sent
What to do when booking confirmations or system emails do not arrive.

Login & email

3 guides

Can't receive OTP / login code
Troubleshoot missing sign-in or verification codes sent by email.
3 min · Updated Jul 22, 2026
Email not sent
What to do when booking confirmations or system emails do not arrive.
3 min · Updated Jul 22, 2026
Invite email not received
Fix missing team invite emails — distinct from login OTP codes.
4 min · Updated Jul 22, 2026

Booking & access

2 guides

Booking unavailable / no time slots
Why the public page or Calendar shows no bookable times — and how to fix it.
3 min · Updated Jul 22, 2026
No access after a role change
When someone loses dashboard access after suspend, remove, or role change.
4 min · Updated Jul 22, 2026

Settings symptoms

2 guides

Notification test email failed
What to do when Settings → Notifications shows Failed to send test email.
4 min · Updated Jul 22, 2026
Can't sign in with 2FA
Troubleshoot authenticator codes on the Two-factor authentication login step.
4 min · Updated Jul 22, 2026

Related topics

Users, access & security6 guides
Online booking8 guides
Settings & billing9 guides
Calendar & bookings17 guides

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